How to improve your credit score

What makes up your credit score, what lenders actually look at, and practical steps that move the number.

Guide · Budget Finance

Your credit score is one of several things a lender looks at when assessing an asset finance application — not the only one, but it can affect which lenders are willing to deal with you and on what terms. The good news is a score isn’t fixed: specific, ordinary habits move it, and most of them are within your control well before you sit down to apply.

What actually makes up your credit score

In Australia, your credit score is calculated by credit reporting bodies — Equifax, Experian and illion are the main ones — using information reported to them by banks, lenders, utility providers and telcos. Under the comprehensive credit reporting system, that file can include your repayment history (on time, late, or missed), the types and number of credit accounts you hold, your current balances and credit limits, and a record of who has checked your file and when. Each bureau calculates its own score slightly differently, and a lender may pull from one, two or all three, so it’s normal to see a different number depending on where you look.

Credit score killers

Before the fixes, know what does the damage. The big ones:

Buy now, pay later — the quiet score killer

Avoid Zip Pay, Afterpay, Klarna, PayPal Pay in 4 and the rest of the buy-now-pay-later crowd if finance is anywhere on your horizon. Signing up puts an enquiry on your credit file that can knock off as much as 50 points — and beyond the points, it's simply a bad look on your borrowing profile. Some lenders will not deal with you at all if there's a BNPL enquiry sitting on your file. Doesn't matter how strong you are, how good the business is, or that you've never missed a payment — they see the enquiry and that's the end of it, no exceptions. You're shooting yourself in the foot to split up minor purchases: use savings, or don't buy it.

One more trap: an account you opened ages ago and don't even use any more can still hurt you. Some of these providers periodically re-check your credit file to make sure you still meet their minimums — and every one of those checks lands as another enquiry. To a lender it looks like you're still using it, and proving you're not won't help: they see the enquiry, and you're done. If you've got a dormant BNPL account, close it.

Payday lenders and cash loans — even worse

Payday lenders and places like Cash Converters are among the ugliest marks of all. Even if you never take the loan — you were just having a look at what it would cost — they put an enquiry on your file. We've had genuinely strong customers we couldn't place the way they deserved because of a single Cash Converters enquiry. These enquiries can sit on your file for years, and anything from the last twelve months will come up in every application: at a minimum you'll be explaining it, and with plenty of lenders it takes you out of the running entirely. It doesn't always kill a deal — some lenders will look past an older one — but the advice is simple: stay away from these places completely.

The business version of this trap is the online “fast cash for your business, funded in 24 hours” lenders. In our experience a loan from one of these — or even just an enquiry, without ever taking the money — closes the door with the overwhelming majority of mainstream lenders. To them it reads as last-resort borrowing, and it's one of the hardest marks on a file to work around. If the business needs cash, talk to a broker about the cheaper structured options first — before anything touches your file.

“See what you can borrow” tools — don’t

Plenty of lenders now dangle a slick “check your borrowing power in minutes” tool. Feels harmless — it isn’t. When a lender assesses what you can borrow, they’re required to record a credit enquiry, and your score drops for it. Do it twice with two different lenders and some others won’t touch you at all — even when both enquiries are from reputable big banks. To them, multiple recent enquiries read as desperation: you’ve been to two places already, so why did they say no? A broker can check what you’d qualify for without touching your file — we explain how in our guide to shopping for finance without wrecking your credit file.

Business finance

What asset finance lenders actually look at

Your credit score is a starting signal, not the whole assessment. For a truck, car, trailer or piece of machinery, a lender is also weighing your business or personal serviceability (can the repayments comfortably be met), the asset itself (type, age, value, and how well it holds that value), how much deposit or equity you’re bringing, and — for business borrowers — how long the ABN has been active and trading. Two applicants with the same score can get very different outcomes once those other factors are added in. That’s part of why matching an application to the right lender matters as much as the score itself.

Why your personal credit file matters — even when it’s the business borrowing

A lot of people are surprised by this one. Even when the loan is in your company’s or trust’s name, lenders almost always look at the director’s personal credit file too — on most business asset finance the director personally guarantees the loan, so your personal history is part of the assessment. A healthy business with a rough personal file behind it can still struggle to get approved, and the reverse is also true: keeping your personal file clean directly helps your business borrow.

Fix what’s already on your file

Start by getting a copy of your credit report — each bureau offers a free report, usually once every three months. Look for defaults, judgments or accounts that aren’t yours, are paid out but still showing as open, or are simply wrong. Errors on a credit file are more common than people expect, and disputing an incorrect listing directly with the credit reporting body or the credit provider that lodged it can lift a score faster than almost anything else on this list, once it’s corrected.

Bring down revolving debt

Credit cards, overdrafts and buy-now-pay-later balances sitting close to their limit weigh on your score more than most people realise — it’s not just whether you pay on time, but how much of your available credit you’re using. Paying down revolving balances, even without closing the accounts, is one of the more reliable ways to see a score move over a few months.

Stop the shotgun approach

Every formal credit application you make generates a hard enquiry on your file, and each one can knock your score down a little — a cluster of enquiries in a short window looks to a lender like financial stress, even when it isn’t. Applying to several lenders yourself to “see who says yes” is one of the most common ways people accidentally damage their own score right before they need it most. This is exactly what a broker is for: we assess your position once and take it to the panel ourselves, rather than you generating a string of separate enquiries.

Build a stable track record

Lenders like consistency. A stable residential address history, and for business borrowers an ABN that’s been active and trading for a meaningful period, both support an application — frequent changes can raise questions even when there’s a perfectly good reason behind them. Alongside that, pay everything on time, not just loans and credit cards — phone and utility accounts are commonly credit-reported too, and a missed mobile bill can show up on a credit file the same as a missed loan repayment.

How long it takes to see a change

There’s no fixed timeline — it depends what you’re fixing. A corrected error can lift a score within weeks of the credit reporting body updating your file. Paying down a credit card balance typically shows up over one to a few billing cycles. Enquiries and most negative listings fade in their own time, generally over one to several years depending on the type. Building a longer track record of on-time payments and stable trading history is the slowest lever, but also the most durable.

Need finance now, and your score isn’t where you’d like it?

Sometimes the asset can’t wait for a credit file to catch up. If that’s your situation, there are still options worth exploring: a larger deposit reduces what a lender needs to risk and can open up approvals that wouldn’t otherwise be available; some lenders run low-doc pathways with different requirements for eligible businesses; and because we place deals across a panel of 40+ lenders, we can match your file to a lender whose policy actually fits your circumstances, rather than you guessing and applying blind. That’s often faster — and safer for your credit file — than approaching lenders one by one.

Where Budget Finance fits in

We’re brokers, not a credit repair service, and we won’t promise a rate or an outcome before we’ve looked at your situation. What we can do is have an honest conversation about where your file stands, what’s realistic now versus after a few months of the steps above, and which lenders on our panel are the best fit either way. If you’re weighing up a truck, vehicle or equipment purchase, run the numbers on our calculators and give us a call — one conversation usually tells you more than guessing on your own.

General information only

This guide is general information only and isn’t personal credit advice — your situation, and the way credit reporting bodies and lenders apply their own rules, can differ from what’s described here. If you need advice specific to your circumstances, talk to us or a qualified adviser before acting.

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